Privacy Policy

The OSI Group, hereinafter referred to as OSI, values the privacy of its website visitors. OSI respects your rights to privacy and is committed to protecting the personal information you submit to us in good faith.


The site contains links to external sites. The company is not responsible for the content of these sites or their privacy practices.

Cookies and Web audience measurement

OSI uses Google Analytics to measure web traffic and website visits. Using cookies, Google Analytics collects information about your browsing behavior on some or all pages of the website. This information is used for statistical purposes to improve your experience. This information includes:

Remember that you can configure your browser to block cookies, but this may affect your browsing experience.


Google Analytics is a web analysis service that provides basic statistics and analytical tools. This data helps with search engine optimization (SEO). The information is stored mainly in the United States. Google may share this information with third parties if required to do so by law, or when processing it on their behalf. Information is also shared with the Quebec government's Google Ads and Google Search Console accounts.

Google's advertising cookies are also used to gather demographic and interest-related information. This information cannot be associated with an individual. Google will never link the information collected with any other data or information it maintains. For more information about the information Google collects and how it is used, please see their  Privacy Policy and Terms of Use. If you wish, you can prevent Google from recording information relating to your browsing by installing the  Google Analytics deactivation browser add-on  on your computer. On mobile, you can use a private browser or use the "private" mode.


Personal information collected by is handled in compliance with applicable laws. These principles guide our use of data in the collection, use, disclosure with or without consent, retention and destruction of personal information, while implementing security measures appropriate to the nature and amount of information collected.

No personally identifiable information will be collected at any time, except when you submit a request for information or an online registration or application form, an e-mail message, or when you call or e-mail us.

We undertake to keep all company records and documentation, including related electronic files, confidential and secure. Company files will be strictly, and only, accessible to authorized employees involved in the various company departments.

Please note that employees must comply with our confidentiality policy. They are also prohibited from using personal information to promote personal, financial or other interests.

Please note that information contained in files will not be disclosed by the company to third parties unless prior written permission has been obtained from the individuals concerned.


Should you have any questions or concerns, please do not hesitate to contact our Corporate Privacy Officer, Mr. Sylvain Bernard, by telephone at 418-228-6868, or by e-mail at [email protected] Our office is located at 2510, 98e Rue, Saint-Georges (Québec) G6A 1E4 CANADA.

See also

Commission d’accès à l’information du Québec (French version)

Act to establish a legal framework for information technology